Terms of Service

Welcome to Neurovana. These Terms of Service govern your access to and use of our website, content, forms, resources, products, and related services. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this site.

Neurovana provides educational information, provider resources, product information, treatment pathway content, and related materials designed to support understanding of Calm Ultra CES and the broader Neurovana care model. Our website includes information for patients, providers, partners, and other visitors seeking to learn more about our services, treatment model, educational resources, and community content.

Use of this website does not establish a provider-patient relationship, medical relationship, or any other clinical duty between you and Neurovana. Any medical, mental health, or treatment-related decisions should be made in consultation with a qualified licensed healthcare provider. Content on this website is intended for informational and educational purposes only and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment.

Because Calm Ultra CES is presented throughout the Neurovana website as an FDA-cleared medical device used within a structured treatment framework, certain features of the site may reference provider-guided care, prescriptions, treatment plans, follow-up protocols, telehealth options, and clinical screening or outcome tracking. Accessing this information does not guarantee eligibility, treatment, prescription approval, insurance reimbursement, provider availability, or treatment results. Individual outcomes may vary, and all treatment decisions remain subject to professional clinical judgment.

For certain purchases, enrollments, or treatment-related transactions involving Calm Ultra CES, you may be required to complete and sign additional documentation, including a medical device authorization form. This documentation may be required to support treatment eligibility, provider-guided care workflows, and compliance-related processes, including HIPAA-related standards where applicable. By proceeding with such transactions, you acknowledge that additional forms or authorizations may be necessary before a purchase can be completed or a device can be released.

If you provide health-related, treatment-related, or personally identifiable information through Neurovana forms, intake steps, or authorization documents, you agree that such information may be collected, reviewed, and processed as necessary to support care coordination, provider workflows, order handling, eligibility review, and compliance obligations. Neurovana takes privacy and data handling seriously and expects all applicable information-sharing and authorization steps to be completed in accordance with required operational and regulatory standards.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable law, regulation, or third-party rights. You may not misuse the website, attempt unauthorized access, interfere with the site’s operation, submit false or misleading information through forms, or use Neurovana’s content, branding, or materials for unauthorized commercial purposes.

All content on this website, including but not limited to text, graphics, branding, logos, layouts, guides, downloadable materials, educational resources, provider materials, blog content, and community-facing assets, is owned by Neurovana or used with appropriate permission. This content is protected by applicable intellectual property laws and may not be copied, reproduced, distributed, modified, republished, or otherwise used without prior written consent from Neurovana.

Neurovana may provide links, provider directory references, educational downloads, webinar registrations, application forms, newsletter signups, or other third-party or partner-related functionality. We are not responsible for the accuracy, availability, policies, or content of third-party websites, services, providers, or platforms. Accessing or using any third-party resource is done at your own discretion.

We make reasonable efforts to keep website content accurate, current, and useful. However, Neurovana does not guarantee that the website will always be error-free, uninterrupted, fully secure, or complete. Information may be updated, revised, or removed at any time without notice. We reserve the right to modify, suspend, or discontinue any portion of the site or its services at our discretion.

To the fullest extent permitted by law, Neurovana disclaims all warranties, express or implied, regarding the website and its contents, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability. Your use of the website is at your own risk.

To the fullest extent permitted by law, Neurovana shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the website, its content, its forms, its resources, or any linked services, even if Neurovana has been advised of the possibility of such damages.

You are responsible for ensuring that any information you submit through Neurovana’s website is accurate, current, and complete. This includes information submitted through provider application forms, influencer or partnership forms, newsletter subscriptions, resource downloads, treatment interest forms, contact requests, and any authorization or compliance-related documentation required as part of a purchase or treatment-related process.

Neurovana reserves the right to update these Terms of Service at any time. When updates are made, the revised version will be posted on this page with an updated effective date. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms of Service.

If you have questions about these Terms of Service, please contact Neurovana through the Contact page on our website.