Privacy Policy

At Neurovana, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit forms, download resources, sign up for updates, apply to programs, or otherwise interact with Neurovana online.

Our website includes patient-facing, provider-facing, educational, commercial, and community content, including treatment information, provider resources, applications, webinars, downloadable guides, educational articles, and contact forms. Depending on how you interact with the site, we may collect information that helps us respond to your request, deliver relevant resources, improve user experience, and support access to Neurovana services and offerings.

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, city, state, provider or practice information, professional credential, social media details, application details, and any other information you choose to submit through forms on our website. This may include information submitted through provider applications, influencer applications, newsletter forms, webinar registrations, guide downloads, contact inquiries, treatment interest forms, or requests to find a provider.

We may also collect non-personal or technical information automatically when you visit the website, such as browser type, device type, pages visited, referring source, time spent on the site, and general usage patterns. This information helps us understand how users engage with the website and allows us to improve content, performance, navigation, and user experience.

We use the information we collect to provide requested resources, respond to inquiries, process applications, deliver newsletters or updates, support provider or treatment-related requests, improve our website, and communicate about Neurovana products, services, programs, and educational materials. We may also use information to personalize user experience, evaluate engagement with our resources, and improve how we present treatment pathways, provider opportunities, wellness content, and educational tools.

In some cases, information submitted through our site may relate to mental wellness interests, treatment goals, symptoms, provider connections, or care coordination. Neurovana handles this information with care and uses it only in connection with legitimate business, educational, operational, or support purposes related to the request you submitted. However, unless explicitly stated otherwise, website submissions alone do not create a clinical relationship and should not be treated as direct medical records.

Neurovana does not sell your personal information. We may share information with trusted third-party service providers, platform providers, operational partners, or authorized personnel who support website hosting, email delivery, analytics, form processing, scheduling, customer support, marketing operations, provider program operations, or other legitimate business functions. We may also share information when necessary to comply with applicable law, enforce our terms, protect our rights, or respond to lawful requests.

If you submit information in connection with finding a provider, becoming a provider, registering for a webinar, applying to a partnership, or requesting a Neurovana resource, we may use that information to connect you with the appropriate internal team, operational workflow, or authorized provider-related process.

You may choose not to provide certain information, but doing so may limit your ability to use certain forms, request resources, register for programs, receive updates, or access certain services or communications. If you no longer wish to receive promotional emails from Neurovana, you may unsubscribe at any time using the unsubscribe link included in the email or by contacting us directly.

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot promise absolute security.

Our website may contain links to third-party websites, services, providers, or platforms. Neurovana is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before submitting personal information to them.

Neurovana may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or website functionality. When changes are made, the updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted indicates your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or how Neurovana handles your information, please contact us through the Contact page on our website.